These Terms of Service govern the use of the Payevento platform ("Platform"), a SaaS tool provided by Z3X Sp. z o.o., Al. Grunwaldzka 223, 80-236 Gdańsk, Poland, NIP: 5842801536, KRS: 0000882886 ("Z3X", "we," "us," "our").
By using Payevento, you agree to comply with and be bound by these Terms.
Payevento offers event organizers ("Organizers") a platform to manage ticket sales, track transactions, communicate with attendees ("Users"), and access analytics. We do not provide end-customer support for attendees unless explicitly agreed otherwise.
To ensure the proper and uninterrupted use of Payevento and the services provided through it, the device used by Organizers and Users should meet the following minimum technical requirements:
To read email correspondence and any attachments, Organizers and Users must have:
The services provided by Payevento do not include the provision of any devices or software mentioned above.
Please note that using services provided electronically through Payevento involves the risk of unauthorized third-party access to data transmitted over public internet networks.
To access Payevento, you must create an account. You agree to provide accurate and complete information during registration and to keep it up to date.
You are responsible for maintaining the confidentiality of your account credentials.
Once your account is successfully created:
Payevento services are available under a monthly subscription model. Pricing details are available on our Pricing page. Z3x will refund the payment using the same payment method that Organizer used, unless the Organizer has expressly agreed to a different method of refund that does not incur any additional costs for them.
Payevento does not process any online payments for events directly. Online payment processing for Organizers and Users is provided by third-party providers: Stripe Inc., Autopay S.A., Planet Pay Sp. z o.o., and PayU S.A. For each payment made through the Platform, the User or the Organizer must select a preferred payment method.
The following payment methods are available in Payevento:
The payment due date depends on the payment method selected by the User. The order processing time is calculated from the date the selected payment provider confirms the successful payment.
Please note: Payment processor fees (e.g., Stripe, PayU, Autopay) may apply separately and are not included in Payevento's subscription price.
Invoices and receipts are provided electronically.
You agree not to use Payevento to:
We reserve the right to suspend or terminate accounts that breach these terms.
We strive to maintain Payevento's availability, but we do not guarantee uninterrupted access. Planned maintenance or unexpected outages may occur.
We may update Payevento features periodically to improve functionality, security, or user experience.
Our Privacy Policy describes how we collect, use, and protect your personal data. By using Payevento, you agree to the practices described in our Privacy Policy.
All intellectual property rights related to Payevento, including but not limited to software, design, and branding, remain the property of Z3X.
You are granted a non-exclusive, non-transferable right to use Payevento for your event management purposes.
Payevento is obliged to provide the purchased service free from defects. In the event of any defect in the purchased service provided electronically via the Platform, the User or the Organizer may initiate a complaint procedure.
Complaints regarding the ordered services can be submitted:
The complaint should include the following information:
If the information provided by the User or the Organizer is insufficient to process the complaint, Payevento will promptly contact the User or the Organizer to request the missing details.
The complaint will be reviewed within 14 days from the date it is submitted.
The User or the Organizer will be informed of the outcome of the complaint by email or by post to the address provided.
You can cancel your subscription at any time from your account settings. Upon cancellation, your access to Payevento will remain active until the end of the current billing period.
We reserve the right to terminate access for violation of these Terms or for any other lawful reason, with or without notice.
To the maximum extent permitted by law, Payevento is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising out of the use of Payevento.
Our liability is limited to the total fees you have paid us in the 12 months preceding the claim.
We may modify these Terms from time to time. If we make material changes, we will notify you by email or through the platform.
Your continued use of Payevento after the changes become effective constitutes your acceptance of the new Terms.
These Terms are governed by the laws of Poland. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Gdańsk, Poland.
If you have any questions about these Terms, please contact us at support@payevento.com.